Guest Experience & Fleet Operations Coordinator- Santa Rosa Beach, FL
Santa Rosa Beach, FL
Full Time
Skye
Experienced
Location: Santa Rosa Beach, FL
Type: Full-Time, On-Site
Pay: $60,000
About SKYE Golf Cart Rentals
At SKYE Golf Cart Rentals, we deliver more than transportation — we deliver an experience. Our premium fleet of low-speed vehicles (LSVs) is known for style, comfort, and convenience across Florida’s most beautiful coastal destinations.
We’re looking for a hospitality-driven professional who will be the face of the SKYE brand in Santa Rosa Beach. You’ll combine the polish of a luxury hotel concierge with the hands-on reliability of an operations pro — ensuring every rental feels effortless, even when most guest interactions are virtual.
What You’ll Do
⭐ Deliver an Exceptional Guest Experience
What You Bring
What Success Looks Like
Why You’ll Love It Here
Type: Full-Time, On-Site
Pay: $60,000
About SKYE Golf Cart Rentals
At SKYE Golf Cart Rentals, we deliver more than transportation — we deliver an experience. Our premium fleet of low-speed vehicles (LSVs) is known for style, comfort, and convenience across Florida’s most beautiful coastal destinations.
We’re looking for a hospitality-driven professional who will be the face of the SKYE brand in Santa Rosa Beach. You’ll combine the polish of a luxury hotel concierge with the hands-on reliability of an operations pro — ensuring every rental feels effortless, even when most guest interactions are virtual.
⭐ Deliver an Exceptional Guest Experience
- Represent the SKYE brand with professionalism, enthusiasm, and genuine hospitality — primarily through phone, text, and email.
- Coordinate and oversee all golf cart deliveries and pickups.
- Personally deliver and pick up carts when time allows, providing a friendly, polished handoff that reflects SKYE’s premium service.
- Manage outsourced delivery partners during busy times to ensure on-time, high-quality service.
- Respond promptly to guest inquiries and resolve issues with warmth and efficiency.
- Follow up post-rental to ensure satisfaction and encourage reviews.
- Maintain each cart to “showroom” standards — clean, charged, and safe.
- Personally clean and detail carts when schedule permits.
- Coordinate outsourced cleaning, detailing, or maintenance vendors as needed.
- Track vehicle readiness, maintenance, and safety checks daily.
- Present yourself and the brand with polish and professionalism — SKYE is built on trust, quality, and care.
- Build relationships with local property managers, resorts, and vacation rental partners.
- Share feedback and ideas to continually elevate the guest experience.
- Background in hospitality, concierge, or premium guest service (hotels, resorts, or luxury rentals ideal).
- Friendly, professional communicator who makes guests feel valued, even from a distance.
- Organized, dependable, and comfortable managing both people and logistics.
- Hands-on and proactive — happy to jump in with deliveries, cleaning, or vendor coordination.
- Valid driver’s license and clean driving record required.
- Every rental is seamless and five-star — whether handled directly or through a vendor.
- Guests rave about SKYE’s service and professionalism.
- The fleet always looks pristine and is ready to go.
- You take pride in being the face of a growing premium lifestyle brand.
- Be the face and voice of SKYE in a growing coastal market.
- A role that blends hospitality, independence, and variety — no desk required.
- Competitive pay and opportunities to grow as SKYE expands across Florida.
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